On August 31, 2010 The 24-Hour Customer book launch was held at Cisco's Public TelePresence Suites in Silicon Valley, New York City and L.A. More than 100 executives attended the event which included a formal presentation, jazz band and gourmet fare. This was the first book launch of its kind to use Cisco technology in this way. [More Information]

See how this launch is reinventing the book tour and helping the environment.

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Senior Executives Speak about the Importance of Time-Value and The 24-Hour Customer Book to Business:

Eric Compton
Founder, SymCare Personalized Health Solutions
Johnson & Johnson

Eric Compton, Founder and GM of J&J's SymCare Business, shares his perspectives and insights on the development of their inTouch™ Personal Diabetes Management solution based on Time-Value Innovation mindsets at the 24-Hour Customer Book Launch on August 31, 2010. Adrian Ott, author of The 24-Hour Customer introduces Eric.
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Listen to MP3 of Eric's speech

Steve Steinhilber
VP Emerging Solution Ecosystems, Cisco

Janice Chaffin
President Consumer Business, Symantec
Foreword Author

Listen to the MP3 Audio of Janice's speech

Launch Program Slides