Foreword by Janice Chaffin, President, Symantec Consumer Business

Introduction: So Many Products, So Little Time

   Chapter 1: The Money Value of Time

   Chapter 2: Customer Time-Value Innovation Tools and Strategies

   Chapter 3: Time-Magnets: Motivation Quadrant Products

   Chapter 4: Time on Autopilot: Habit Quadrant Products

   Chapter 5: Time-Savers: Convenience Quadrant Products

   Chapter 6: Time Minimized: Value Quadrant Products

   Chapter 7: Innovating Customer Time-Value into Market Traction

   Chapter 8: The Future of the 24-Hour Customer

In Gratitude

Companies Featured in The 24-Hour Customer

Notes

Index